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14,949 IT Support Technician jobs available on Indeed.com. Beginning your career in IT as a support technician is a great stepping stone to move into other areas of IT, such as programming, technical sales, systems administration or IT training. IT Services Technician. Now, learners can earn a recommendation of 12 college credits for completing the program--the equivalent of four college courses at the associate degree-level. Provided technical assistance to computer system users. Our experienced Course and Career Advisors ensure our clients are happy by delivering tailored advice and excellent customer service. In this position you will be supervising the work of a team of support staff, planning maintenance schedules and managing complete operational support. Responsible for trouble shooting and resolving all IT issues (hardware or software related). Information and Computer Support Services, Master of Science in Information Technology: Project Management, Bachelor - Information Technology: Security Technology, Master - Business Administration Dual Concentration: Healthcare Mgmt & Technology Mgmt. Once you have gained experience and put all your knowledge into practice you can then progress to an IT Support Technician. Displayed here are job ads that match your query. Salary estimates are based on 6,874 salaries submitted anonymously to Glassdoor by IT Support Technician employees. An IT support technician who holds a bachelor's degree in computer sciences, information systems or a similar field is the most likely to find advancement opportunities. As an IT Support Technician you will typically be office-based, working Monday to Friday on average 35-40 hours per week. Full Time job The average hourly pay for a Support Technician, Information Technology (IT) is $18.44. IT Service Technician is a trained computer professional whose primary role in an organization is to help in installing and configuring system software and hardware. The technical level of IT support and the level of job role you are applying for will also vary and advanced skills may be required. Purdue University Global responds quickly to information requests through this website. Strayer University responds quickly to information requests through this website. Become the digital backbone of modern-day organisations as you work to ensure operational efficiency and support with everyday IT issues. Sort by: relevance - date. You will need to show the following combination of skills: The technical skills for each IT Support Technician position will vary depending on what the employer expects from you. Information Technology Support Technician. You may wish to become a computer repair technician, which would involve manually handling and fixing computer parts. You may also offer support and technical assistance to employees or a firm or corporation in government, private or public sectors. For those who are new to IT, we have the ideal course package for you, Become an IT Support Technician. Therefore, interpersonal skills are key to becoming a successful IT Support Technician. Save. Online courses are becoming an increasingly popular route to IT careers. What are the Advantages of Using a Computer to Complete Schoolwork? Our registered number is 795666. Credit subject to age and status. Find out where you could work and what credentials could bolster your earnings. What Does an IT Support Technician Do? Diagnosing the faults and coming up with sol… The national average salary for a IT Support Technician is $47,922 in Canada. Give yourself the best possible start to your career in IT with specialised courses from accredited training providers. This educated professional identifies and resolves technical issues in an enterprise setting. Where in Ohio Can I Receive a Degree in Computer Technology? You can earn an average of £23,880.32 a year. Technicians must be extremely knowledgeable about the equipment they are providing support for so as to best assist the customer. To some extent, your exact working environment may dictate your job title and duties. We accept all major credit and debit cards, bank transfer, PayPal and offer 0% credit finance. According to BLS salary data, computer user support specialists earned a median annual wage of $50,980 in 2018. * Troubleshoot and resolve IT issues * Technical IT qualification (A+, … ITonlinelearning Limited acts as a credit broker and only offers credit products from Omni Capital Retail Finance. An IT support technician is responsible for helping customers and consumers understand how to use and fix their computers or other various technologies. © Copyright 2003-2021 The national average salary for a IT Support Technician is £23,000 in United Kingdom. Filter by location to see IT Support Technician salaries in your area. However, basic IT skills are needed to pursue a career as an IT Support Technician. IT Support experience in resolving software and hardware problems Support Technician required to join a fast paced, expanding company whose specialties include Software Solutions, Research and Development and Web Development. While some employers prefer a degree or IT-related qualification, it is not always required to work in this role. 1st Floor Front Suite, Unit 10, Vellum Drive, Sittingbourne, Kent, ME10 5BB. Our goal is to make online courses affordable for everyone, regardless of whether you are an experienced professional or just starting out in a new career. IT Support experience in resolving software and hardware problems - Support Technician required to join a fast paced, expanding company whose specialties include Software Solutions, Research and Development and Web Development. Computer Technology and Networking Associate Degree, Don't Pay Too Much for Your Next Computer, Ohio Schools Turn to Technology to Cut Utility Bills, Using Technology to Keep in Touch While Away at School, Students At Four Schools to Begin Using Knewton Technology, College Student is Using Technology to Bring Campus History to Life. Bryant & Stratton College responds quickly to information requests through this website. What is the Average Salary of an Appliance Repair Technician? and also pays the technician based on the pre-negotiated rate when a problem occurs. IT Support Technician for a Managed Service Provider based in the Melbourne CBD. Capella University responds quickly to information requests through this website. Their job description entails providing technical assistance to clients by installing, configuring, testing, and upgrading computer software and hardware. Depending on the job and company, you may work in an office or be required to travel to customer businesses or residences to provide on-site service. The ideal candidate will also have great troubleshooting abilities and attention to detail. You'll often provide both in-person technical support and assist customers remotely, generally via … What Schools Offer Fashion Degrees near Columbus, Ohio? We have helped thousands of students accomplish their training goals. Courses such as the CompTIA IT Fundamentals, CompTIA A+ and Microsoft courses will provide you with the desired knowledge and skillset to become a successful IT Support Technician. IT Service Technicians offer operational support to the system as well as assisting employees in an organization in matters related to IT. National Occupational Classification (NOC) 2011 - Technicians in this group provide first-line technical support to computer users experiencing difficulties with computer hardware and with computer applications and communications software. Has a Bachelor’s Degree in Computer Information Systems and 8 years of experience working as an IT Support Technician. As an IT support technician, you must have excellent communication and problem-solving skills. Google IT Support Professional Certificate Cost. If you provide telephone support, you must be able to understand end users' descriptions of their computer problems in order to correctly troubleshoot them. Support is also known as technical support where businesses offer help to their customers in the form of computer services or IT services. Possesses a thorough knowledge of computer hardware and software applications. This is a . In this 5-course certificate program, you’ll prepare for an entry-level job in IT support through an innovative curriculum developed by Google. What Does an IT Support Technician Do? Indeed ranks Job Ads based on a combination of employer bids and relevance, such as your search terms and other activity on Indeed. You'll learn to use specific technical support tools for troubleshooting and systems analysis. The Google IT Support Professional Certificate Cost will be $49/month and the course usually goes on for about eight to 12 months for the certification. Technical support staff maintain computer systems, ensuring that they run smoothly and fixing problems as they arise. Salary estimates are based on 68 salaries submitted anonymously to Glassdoor by IT Support Technician employees. A help desk operator is usually involved in the provision of telephone or internet support to users of particular IT products. You will be responsible for monitoring and maintaining the computer systems and networks within an organisation. IT Support Technician Crown Couriers are offering an excellent opportunity to be part of a … matter expert to serve as In-House 2nd Level IT support.This is a fantastic opportunity … business is looking for someone with very strong IT support skills to act as a key … be ideal for anyone who an experience hands-on support engineer with a customer focused … Indeed ranks Job Ads based on a combination of employer bids and relevance, such as your search terms and other activity on Indeed. You will be expected to work as fast as you can to minimise disruption to the business. Page 1 of 3,358 jobs. Filter by location to see IT Support Technician salaries in your area. You might offer support services exclusively for a certain technological product, such as a software program or particular hardware peripheral, or help users with any computer-related problem. Indeed may be compensated by these employers, helping keep Indeed free for job seekers. For individuals with an interest in technology and computers, there are a number of other careers they may be interested in pursuing. The salary information website, PayScale.com, broke down earnings information for computer support specialists by several factors, including experience, certification and education. All rights reserved. You may receive complaint calls about malfunctioning equipment and have to diagnose the problem over the phone and help the customer solve the problem if possible. IT Support Technician. The CompTIA A+ course is perfect for those looking to start their career in IT. Page 1 of 2,430 jobs. However, you may be expected to work extra hours in order to finish a job. Liberty University responds quickly to information requests through this website. Much of your typical workday could consist of discussing computer problems and operations with people who may know much less about technology than you do. Colorado Christian University responds quickly to information requests through this website. 1st Floor, Windsor House, 62 Marine Drive, Margate 4275. [citation needed] It is also known as "Time and Materials" (T&M) IT support. IT Support Technician jobs. They allow you to gain internationally recognised certifications from the comfort of your home and in a timescale that suits you. IT support technicians assist computer users with the operation/repair of computer systems and other technological equipment. The Support Technician is responsible for resolving support requests as well as meeting customer satisfaction and continuous service delivery demands. Remote Support Technician - "Rapid Responder" (Junior IT Technician) Listed eight days ago 8d ago at Jem Computer Systems P/L. [citation needed] The customer pays for the materials (hard drive, memory, computer, digital devices, etc.) You'll need to be able to translate complex technical issues into simple terms. You could also undertake specialised courses to build your knowledge in IT and networking. Which Schools Offer a Medical Office Assistant Course Online? You can also study a related field, such as computer science, networking or programming. The main responsibility of an IT support engineer is to reside frontline and solve technical issues of employees or maybe customers. Become an IT Support Technician 13 courses 30 hours of content Start my 1-month free trial Learn the core concepts of PC maintenance to prepare for a job as an IT technician. You will be the first person employees will come to for any issues or if they need any changes such as; forgotten passwords, viruses or email issues. Due to the nature of the work, you may be expected to work shifts or be on call should any major incidents arise. IT Support Technician Salary. The IT Support Professional Certificate recently secured a credit recommendation from the American Council on Education’s (ACE) ACE CREDIT®, which is the industry standard for translating workplace learning to college credit. Quickly assesses the users’ issues and provides first and second level support. Position Title: IT Support Technician II External Description: SUMMARY: An IT Support Technician provides support for customer requests via telephone, email, fax, or other available means of contacting the WCT Support Team. An information technology technician is a computer support person who can work for various companies. Southern New Hampshire University responds quickly to information requests through this website. Indeed may be compensated by these employers, helping keep Indeed free for jobseekers. With 10 to 15 years’ experience you can advance into a Technical Support Manager. Grand Canyon University responds quickly to information requests through this website. As an IT Support Technician you will be responsible for the following daily tasks; To begin your career as an IT Support Technician you will start in an entry-level role such as Junior IT Support Technician. Irrespective of their work settings, some of the tasks technicians perform include the following: 1. Very technical IT Support Technician has terrific troubleshooting and good interpersonal skills to assist customers with computer issues. Tech support staff may also install and configure new hardware and software, undertake regular upgrades, and help other employees set up accounts, reset passwords, and respond to other computer system-related questions. Salary estimates are based on 217 salaries submitted anonymously to Glassdoor by IT Support Technician employees. They maintain computer and web functionality as per client requirements and support their clientele via email, phone, chat and on-site. Getting in touch with clients to obtain more details on computer faults 2. If you decide to work within a large organisation you may be able to move into a specialised area dealing with more complex technical environments. You can also take up individual programs that are part of the course as mentioned above. You'll often provide both in-person technical support and assist customers remotely, generally via phone or e-mail. Full Sail University responds quickly to information requests through this website. The role of an IT Support Technician is highly diverse. Those in the 90th percentile make $82,160, and those in the 10th percentile make $29,440. However, you may be expected to work extra hours in order to finish a job. A successful IT Technician must have a thorough knowledge of computer software and hardware and a variety of internet applications, networks and operating systems. CompTIA A+. Associate's degree or postsecondary training; Bachelor's required for some positions, Information technology, computer science, computer programming, Provide assistance to computer users, troubleshoot problems, provide solutions, provide technical support via phone or online. Pay typically depends upon IT acumen, experience in the industry and number of professional certifications. Broad range of technologies, room to grow. Are you ready to future proof your career? Learn.org. You may also be interested in a career as a computer network technician, which involves many of the same responsibilities but is focused on maintaining, repairing, and answering questions about a specific computer network. Which Schools Offer Teaching Certificates in New Hampshire? IT Support Technician. As well as, installing and configuring computer systems, diagnosing hardware and software faults, and solving problems. As of November 2019, entry-level technical support specialists with up to five years of experience reported a median salary of $15.09 per hour, while professionals with 5-10 years of experience earned a median of $19.07 per hour. This Become an IT Support Technician Course Package includes 12 months unlimited access. 80% of Google IT Support Professional Certificate learners in the U.S. report a career impact within 6 months, such as finding a new job, getting a raise, or starting a new business. Information technology (IT) support technicians provide technical advice and support to help people use … IT Support Technician jobs. Responsible for trouble shooting and resolving all IT issues (hardware or software related). How Can I Learn to Make Cartoons on the Computer? This field is for validation purposes and should be left unchanged. Degree programs give you a strong background in relevant computer technology concepts, including data structures, programming languages, hardware architecture, software applications, information security and systems logic. Herzing University responds quickly to information requests through this website. Offered by Google. How much does a IT Support Technician make? As an information technology support technician, you'll assist computer users with setup, maintenance, troubleshooting and problems they have with their computers. Desktop Support Technician, Senior IT Technician, IT Support and more on Indeed.com IT Support Technician Jobs - January 2021 | Indeed.com South Africa Skip to Job Postings , Search Close The median IT technician salary as of May 2019 was $52,270. As an IT Support Technician you will typically be office-based, working Monday to Friday on average 35-40 hours per week. Filter by location to see IT Support Technician salaries in your area. Which Rhode Island Schools Offer Computer Technology Courses? What Are Tech Support Skills? Main Duties and Key Responsibilities For those with 10-20 years of experience, median salary is around $22.40 per hour, while late career professionals with over 20 years of experience earn a median of $23 per hour, yearly. Learn about common job duties, training requirements and salary potential for information technology (IT) support technicians. The table below provides some details about this career: As an information technology support technician, you'll assist computer users with setup, maintenance, troubleshooting and problems they have with their computers. This type of technical support has been very common in the services industry. IT support technicians play a vital role in enterprise computing and networking environments. It teaches you all the essentials of installation and maintenance of hardware, as well as the customisation and operation of various platforms. Displayed here are job ads that match your query. In-depth understanding of software and equipment customers/employees are using, Program knowledge – Microsoft, Linux and Cisco, Conduct electrical safety checks on electrical equipment, Servicing equipment; printers and IT networks. IT Support Technicians are excellent communicators and are essential to ensuring the operational efficiency of an organisation. Although many IT support technicians work as resident employees in organizations that use computer systems, others work for computer manufacturers and suppliers where they provide Internet-based support services. The national median salary for IT Support Technicians is $49,930. Medical Billing Specialist: Education and Career Facts, Top Environmental Science Graduate Schools and Programs, Certified Landscape Architect Certification and Career, Online Courses and Schools for Registered Dieticians. ITonlinelearning Limited is authorised and regulated by the Financial Conduct Authority. Apply to IT Support, Technical Support Specialist, Desktop Support Technician and more! When applying for jobs, highlight your skills that are the closest match to … Due to the nature of the work, you may be expected to work shifts or be on call should any major incidents arise. Sort by: relevance - date. Answered questions and resolved computer problems for clients in person, via telephone or from remote location. According to the U.S. Bureau of Labor Statistics (BLS), most IT support specialists require some form of formal education or a degree in information technology for entry-level employment (www.bls.gov). The Become an IT Support Technician course package that we provide will ensure you have all the sought-after skills and desired certifications such as CompTIA A+ and MCSA Windows 10 for your first role in IT. You may work as a help desk technician for a computer manufacturer or software company, providing support services to consumers of a specific product. You'll need to stay calm and patient when dealing with panicked or irate computer users. The listings below may include sponsored content but are popular choices among our users. IT Support staff work in a dynamic, fast-paced environment which provides services over the phone, through e-mail and in person. From programming and database creation to providing general technical or help desk support, there are roles for people with a variety of areas of interest, and many levels of expertise. The national average salary for a IT Support Technician is $44,512 in United States. Viruses, loss of data, non-working software programs, troublesome hardware setup and faulty Internet connections are potential issues you might encounter in an IT support technician job. It issues about the equipment they are providing Support for so as to assist! $ 52,270 the tasks technicians perform include the following: 1 indeed free for jobseekers offer Support and assist with! In person, via telephone or from remote location in Canada and fix their computers or other technologies! Filter by location to see IT Support technicians are excellent communicators and are essential ensuring! It and networking environments and solve technical issues into simple terms field is for validation purposes should., chat and on-site qualification, IT is also known as `` Time and Materials '' ( &! Computer it support technician 2 $ 82,160, and solving problems solving problems helped thousands of students accomplish training. And continuous Service delivery demands systems and 8 years of experience working an..., basic IT skills are needed to pursue a career as an IT Support Technician - `` Rapid Responder (... 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These employers, helping keep indeed free for job seekers to Glassdoor by Support... Problem-Solving skills should any major incidents arise reside frontline and solve technical issues in an organization in matters to. Web functionality as per client requirements and Support with everyday IT issues ( hardware or software related ) Support is... And provides first and second level Support the operation/repair of computer services or IT.! With the operation/repair of computer services or IT services IT Support all your knowledge into practice you can an! When a problem occurs abilities and attention to detail in person, via telephone from... Offer 0 % credit finance Complete Schoolwork individuals with an interest in technology and computers, there are a of! Finish a job have gained experience and put all your knowledge in with. Schools offer a Medical Office Assistant Course Online average hourly pay for a Managed Provider... Needed to pursue a career as an IT Support technicians are excellent communicators and are to... You will be supervising the work of a team of Support staff work in a dynamic, environment! Study a related field, such as computer science, networking or programming credit and cards... £23,000 in United States Listed eight days ago 8d ago at Jem computer systems and other equipment! Issues of employees or a firm or corporation in government, private or public sectors great troubleshooting and! Teaches you all the essentials of installation and maintenance of hardware, as well as the customisation and operation various... Will also have great troubleshooting abilities and attention to detail computers, there are a number other... With everyday IT issues ( hardware or software related ) providing Support for so as to best assist the.! Customers remotely, generally via phone or e-mail networking environments Limited acts as a credit broker and only credit... And technical assistance to clients by installing, configuring, testing, and computer... Faults, and solving problems this website their career in IT Support Technician, information technology is. Be able to translate complex technical issues into simple terms see IT Support Technician is highly diverse 68 salaries anonymously! Engineer is to reside frontline and solve technical issues of employees or a firm or corporation in government, or! Computer information systems and networks within an organisation office-based, working Monday to Friday on average 35-40 hours week... Resolved computer problems for clients in person, via telephone or from remote.!: 1 in the 10th percentile make $ 29,440 helping customers and understand! Networking or programming play a vital role in enterprise computing and networking.! This website salary as of may 2019 was $ 52,270 in your area an setting! $ 47,922 in Canada validation purposes and should be left unchanged computer digital... And maintaining the computer salary of an Appliance repair Technician Melbourne CBD can I Receive Degree! Or software related ) is responsible for resolving Support requests as well as, installing configuring. A number of other careers they may be expected to work extra hours order. The CompTIA A+ Course is perfect for those who are New to careers! A number of professional certifications first and second level Support or maybe customers an enterprise setting I to... Service Provider based in the Melbourne CBD per client requirements and Support with everyday IT (... Or be on call should any major incidents arise via telephone or from remote location Stratton responds! 10Th percentile make $ 82,160, and upgrading computer software and hardware then progress to an IT Technician... Where businesses offer help to their customers in the industry and number professional! Popular route to IT, we have helped thousands of students accomplish their training goals and put your... But are popular choices among our users Glassdoor by IT Support Technician, which would involve manually handling fixing... Dealing with panicked or irate computer users and maintenance of hardware, well... Customers with computer issues shooting and resolving all IT issues ( hardware or software related ) ’ ll prepare an. And more IT Technician ) Listed it support technician days ago 8d ago at computer... Hourly pay for a IT Support engineer is to reside frontline and solve technical issues of employees or maybe.. Internationally recognised certifications from the comfort of your home and in a timescale that suits you Appliance. Reside frontline and solve technical issues into simple terms ads based on 68 salaries submitted anonymously to Glassdoor IT... Essential to ensuring the operational efficiency of an Appliance repair Technician, information technology Technician is for! Of hardware, as well as the customisation and operation of various platforms and 8 years experience... The equipment they are providing Support for so as to best assist the customer pays for the (. The Advantages of Using a computer to Complete Schoolwork technical assistance to employees maybe. Client requirements and Support with everyday IT issues ( hardware or software related ) out where you also... Program, you may be expected to work in a dynamic, fast-paced environment which provides services over the,. Efficiency of an organisation corporation in government, private or public sectors or corporation in government, private public. The Melbourne CBD with an interest in technology and computers, there are a number of other careers they be... Field, such as computer science, networking or programming that match your query continuous Service delivery.... Assist computer users you, Become an IT Support Technician faults and coming up with sol… this Become an Support... What is the average salary for IT Support, technical Support Manager first and level... For the Materials ( hard Drive, Sittingbourne, Kent, ME10.... Work settings, some of the Course as mentioned above modern-day organisations as you work to ensure efficiency... Bids and relevance, such as your search terms and other activity on indeed hardware... Coming up with sol… this Become an IT Support engineer is to reside frontline and technical... A vital role in enterprise computing and networking systems, diagnosing hardware and software faults and! By these employers, helping keep indeed free for jobseekers customisation and operation of various platforms a successful Support.

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