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Salary estimates are based on 6,874 salaries submitted anonymously to Glassdoor by Desktop Support Technician employees. Search Desktop Support Technician jobs hiring now. The Microsoft Certified Desktop Support Technician (MCDST) is an entry-level certification supported and supervised by Microsoft Corporation. Find out the tests you will be needing to take for the position you are applying for; get lots of success proven Practice materials to prepare with now: Sure way to make high scores in job tests. How much does a Desktop Support Technician make? He/she has as part of their work description the responsibility of running system maintenance and recovery tasks. Desktop Support Technician jobs need some computer knowledge, but not essentially a postsecondary degree. You’ll work to create the ideal experience that any customer would seek to encounter. Customer-focused Desktop Support Technician with more than years of success in a variety of computer operating systems applications and hardware. Shown below are major employers requirements for the position of computer desktop support technician that you will need to meet if you are seeking the job: From the desktop support technician duties and responsibilities highlighted in this post, we can tell how vital the role is to a company. These cookies do not store any personal information. Description. Generally, the desktop engineer salary rises with the level of field experience. If you want to take a deep dive in the career of your choice, then let’s wait no more. Desktop Support Technician I. Zoek naar vacatures voor Desktop support technician in Fall River, MA met bedrijfsreviews en salarissen. Apart from the essential degree in computer science, keeping in mind ever-changing world, the following are top Desktop Support Technician Certifications as a critical enhancer for your career: The need for proven ability is increasing in size and complexity of computer businesses. Desktop Support Technician Skills and Personality Traits. Apply to Desktop Support Technician, Customer Service Representative, Entry Level Technician and more! Assist in technical upgrading and maintaining of entire desktop systems. They help in troubleshooting the issue for organizations to maintain the functionality of the system to be in line with business goals. Desktop Support Technician Resume Examples. Having an entry-level IT technician straight out of technical school can definitely work well for certain scenarios, especially if they are not the only desktop support technician at your company and they have more experienced technicians to learn from and work alongside. Analytical and adept at resolving complex network issues. The Desktop Support Technician is the first point of contact when something goes wrong with desktop or computer’s network. Our company is looking for a Desktop Support Technician to join our team. Following are the customary roles and responsibilities of a skilled Desktop Support Technician jobs: To be a well-recognized professional in this tech era, one needs to become or earn a relevant certification for the best foot forward on the cutting edge keeping in mind about best customer service. Responsibilities range from providing remote assistance over the phone to physically going to the computer to troubleshoot problems. The job duties may range from providing remote desktop support to providing assistance over the phone to troubleshoot various issues that arise with computers. Find the right Desktop Support Technician job with estimated salaries, company ratings, and highlights. Critical thinker who addresses customer support issues quickly and who consistently exceeds performance standards. Desktop Support Technician Apply Now >> Requisition ID : 51293709 Category : Technology Field/Customer Support Services Group Location : Any City, CA US Posting Date : 11-23-2020 Job Description: Essential Job Functions. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. For computer support technician most of the employers accept professionals with an associate’s degree, although some of the organization prefer candidates to have a bachelor’s degree in the subjects like computer science, information technology, and related subjects. Desktop support technicians can be viewed as the I.T ninjas of every organization; their responsibilities range from installation, diagnosing, repairing, maintaining, and upgrading computer hardware, peripherals and equipment to ensure optimal workplace performance. Top Skills Details: 1.) Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. The Desktop Support Technicians are present almost in every industry or enterprise: Hospital, IT companies, retails, Pharmaceuticals, MSP (Managed Service Providers), Network Operation centers (NOC), as freelance providers like FieldEngineer.com. The HDI Desktop Support Technician certification consists of a 2-day seminar that addresses technical troubleshooting techniques and customer service skills, followed by an exam. The technician is involved in the set-up of software and hardware on various types of operating systems like Windows, Unix, Linux, and many more. An MCDST certification will get you started on your IT career with a boost. The certification offers confirmation for a number of opportunities such as customer support, help desk technician, technical support representatives, and specialists. To be able to achieve this, you will need to publish a detailed description of the position in your organization that captures all the duties you want them to perform as a desktop support technician, leaving only individuals who have what it takes to do the job effectively to apply. This category only includes cookies that ensures basic functionalities and security features of the website. Desktop Support Technicians, or Information Technology Support Technicians, assist computer users by answering their questions, resolving their technical problems, and maintaining a company's network, software and computer equipment. What Does a Desktop Support Technician Do? Reporting to the Manager, Information Technology, the Desktop Support Technician is an entry-level IT position offering support to the Pure Sunfarms cultivation, production, and manufacturing floor. Works directly with customers to assist in setup/break down and … Monitoring day to day computer performance. Desktop Support Technician jobs at eXcell, a division of CompuCom Systems, Inc. in Canonsburg, PA 01-12-2021 - Take your career to the next level with eXcell. This certification specifies that a professional is expert and knowledgeable adequately to execute basic troubleshooting and repairs support issues on a desktop setting running on the Microsoft Windows operating system. CompuCom Desktop Support Technician II salaries - 19 salaries reported $22/hr Denali Advanced Integration Desktop Support Technician II salaries - 7 salaries reported $22/hr Fred Hutchinson Cancer Research Center Desktop Support Technician II salaries - 2 … 46 vacatures voor Desktop support technician in Fall River. Desktop Support Technician. For Telecom, IT, and network professionals who are in hunt of career opportunities in an on-demand marketplace, FieldEngineer.com is a one-stop solution. Identify and learn appropriate software and hardware used and supported by the organization. For example, the ideal desktop support professional could be described as a crackerjack techie who likes spending his entire workday interacting with real people. This article is also beneficial to people interested in becoming a computer desktop support technicians to increase their knowledge of the career, including the duties they will be expected to perform and what is required to succeed on the job. But opting out of some of these cookies may have an effect on your browsing experience. Microsoft has developed a highly specialized program as MCDST to provide an edge to the professionals, as companies rely on certifications to verify the skills per the abilities. Apply to Desktop Support Technician, Systems Support, and Computer Technician jobs now! He/she is responsible for installations on the desktop and peripherals, and is also saddled with the task of helping all the staff and stakeholders at the firm to resolve any IT related incidents and requests. Must be willing to work Third Shift 11 pm - 7 am. new offer (15/01/2021) job description. For You A desktop support technician works in the IT department of a company as the first point of contact when something goes wrong with an employee's desktop computer or the companies network. They help in troubleshooting the issue for organizations to maintain the functionality of the system to be in line with business goals. The objective of the Support Technician I is to provide first-level end-user support for users at one of our company's production facilities. Did this post help improve your knowledge of what desktop support technicians do in a company? 65 vacatures voor Desktop support technician in Columbus. We also use third-party cookies that help us analyze and understand how you use this website. Ability to multitask effectively and work in a fast-paced environment. Update and maintain the computer inventory and equipment. Download our app to sign up and get started. 8,635 Desktop Support Technician jobs available on Indeed.com. Upholding and testing security, blocking unapproved access. The Desktop Support Technician serve as the first point of contact for employees seeking technical assistance for computing and phone issues. HDI – Desktop Support Technician Certification; Information Technology Infrastructure Library (ITIL) Desktop Support Engineer Salary. The tasks, duties, and responsibilities highlighted below represent a typical computer desktop support technician’s job description: Employers looking to recruit for the role of desktop support technicians in their organization expect interested individuals for the job to possess certain skills, abilities, knowledge, experience, and educational qualifications to be eligible for an interview. Columbus Desktop Support Technician - OH, 43085. Perform fixes at the desktop level using remote tools which will include installing and upgrading software, installing hardware, and configuring systems and applications. Setting up the Organization’s computer system to meet specific business goals. 2) 2 Years of Enterprise Help Desk experience. This website uses cookies to improve your experience while you navigate through the website. In a contemporary intelligence and with the rise of the global tech world, the role of desktop support technician is inevitable. Other duties may be assigned. The maintenance activities will comprise the removal and replacement of computer devices. Therefore, if you are an employer or a hiring manager needing to recruit for the position, you should go for the best that you can find. Free trial. And if you work as a desktop support technician in an organization, please share your job description too. These cookies will be stored in your browser only with your consent. Desktop Support Technician jobs now available. Desktop Support Technicians ensure all desktops and computer equipment run smoothly at the workplace. We’re not saying that you shouldn’t consider people at the beginning of their careers. An organization may need their desktop support technician to hold certifications in the products and services the companies use. Know the price in 5 clicks. To set up and manage user accounts and permissions to consent access to a network. As per Payscale, the average Desktop Engineer salary is $54,713 per year in the United States. Predominantly they are responsible for installation, maintenance and troubleshooting of required software and hardware whether onsite or remotely, for client or colleagues. LinkedIn Desktop Support Technician in Moses Lake, WA Validate & approve VPN access for all remote users. Working as part-time can be a great option regarding rewards and gaining the boost to the career. Education requirements for Desktop Support Technician vary from one company to another. With more than 40,000 freelance field engineers from more than 170 countries across the globe, this platform offers brilliant opportunities to qualified professionals. Accurately record, update, and document requests using the IT service desk system and any other duties as assigned by the company. Description. Certification authenticates the knowledge of and best practices needed by Desktop Support Technician. You also have the option to opt-out of these cookies. Assess functional needs to regulate system purchase specifications. Endorse and apply upgrades to systems to ensure durability. For many of our customers, technology problems can be … The computer desktop support technician also attends to the needs of the customer either by phone or in person while maintaining customer satisfaction as well as impeccable service delivery. Support Adventure Limited - Enter Support Adventure. Desktop Support Technician, IT Support, Junior IT Technician and more on Indeed.com Desktop Support Technician Job Description Template. If such a whole-brain approach to work interests you, read on for more information about the hard and soft skills required to be a desktop support technician. The IT Support position is a full-time employment opportunity. Hours: Monday - Friday; 12-Noon - 9:00PM Essential Duties / Responsibilities: Include the following. A Desktop Support Technician is a professional, called when something goes erroneous with a desktop computer in their organization or at their designated field site. Desktop Support Technician Location: Fairfax, VA To Apply: Send resume to careers@thrivenetworks.com . Support Technicians are the first point of contact for local end-user support and deliver remote support to various offices of an organization. As part of the hiring process, most applicants that passed the initial Resume/CV screening phase are required to pass an assessment test for the job or apprenticeship position they are applying for. At Support Adventure, with IT Pros working remotely with companies in the US, UK, Canada and other countries. The average hourly pay for a Desktop Support Technician is $20.46. Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Classroom; Course Description. Outsource first-class freelance or full-time Desktop Support Technician. His/her duties also involve monitoring system configurations and maintaining a level of functionality. Desktop Support Technician Training Desktop Support Technician Training. Responsibilities To provide first and second level end-user IT support (face to face), including…See this and similar jobs on LinkedIn. * Microsoft Windows & Office technologies (Desktop, Server, Cloud) * Providing full stack support to offices, work from home users and all of their devices and applications Support Adventure Limited - Enter Support Adventure. Working with computer vendor technical support desks and allied services as per the organizational procedures. Prior experience in desktop support. Desktop Support Technician Job Description, Duties, and Responsibilities. Teksystems, inc - Township Of Raleigh. 2.) Zoek naar vacatures voor Desktop support technician in Columbus, OH met bedrijfsreviews en salarissen. The Desktop Support Technician salary can range widely depending on their experience, location and other factors. Ensure desktop computers interconnection seamlessly with diverse system keeping in mind for compatibility factors. Desktop Support Technician. The certification programs are usually offered by vendors or from vendor-neutral certification providers. We are looking for a Desktop Support Technician to work in a dynamic environment providing direct support to our internal teammates. This position assists end-users with technical support of desktop … As a Desktop Support Technician, you’ll play a crucial role in supporting our customers and proactively identifying their needs. We calculated that . Desktop Support Technician jobs at Insight in Houston, TX 01-10-2021 - Requisition Number: 79381 Roles and Responsibilities: Field incoming incident or service requests from … Please, leave your thought in the comment box below. Desktop Support Engineer – 1 Year Contract – Boston, MA Key Responsibilities Include: • On-site Support Services including but not limited to; desk-side support, mobile devices, desktop/laptop hardware; technology refresh, stock storage management, end user advice and software break/fix The national average salary for a Desktop Support Technician is $44,512 in United States. Visit PayScale to research desktop support technician hourly pay by city, experience, skill, employer and more. Desktop support technicians can be viewed as the I.T ninjas of every organization; their responsibilities range from installation, diagnosing, repairing, maintaining, and upgrading computer hardware, peripherals and equipment to ensure optimal workplace performance. Filter by location to see Desktop Support Technician salaries in your area. It is mandatory to procure user consent prior to running these cookies on your website. Test fixes to ensure problem has been adequately resolved. ServiceNow experience (6 months) 3.) Resolve hardware and network connectivity issues. Job Assessment Tests: How to Top Your Competition. Coordinate with vendors to resolve technical problems with desktop computing equipment and software. Their job description also entails troubleshooting problematic areas (in person or by electronic means of communication like telephones or email) with accuracy and speed. Requisition Number: 78301 Position Overview. According to PayScale, an average Desktop Support Technician salary ranges from $30,914 to $60,992 per year in the United States. Maintain and resolve issues on LAN/WAN, VoIP telephone, biometric, AV systems connections. Professionals who have taken some computer-related courses are often skilled. They are also accountable for groundwork, installation, and maintenance of end user workstation equipment (laptops/ desktops) and additional peripherals including IP telephones. 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Field Engineer is the premium global marketplace for a freelance desktop support technician looking for jobs. Previous experience working in an IT support role, preferably four or more years experience, Previous work related experience in a customer service related role could be a plus, Minimum of an associate degree or OND in computer science, information technology, or in a related field, Excellent IT skills and knowledge of troubleshooting computer related issues both hardware and software, as well as desktop, laptop and mobile devices, Knowledge of Microsoft system center configuration manager, VMWare virtual desktop infrastructure, encryption software, as well as other software can be an added advantage, Knowledge of windows server, active directory, Microsoft exchange server, as well as TCP/IP, DNS and DHCP is desired, Good communication skills, both oral and written, Ability to meet new people and commence conversations. Desktop Support Technician is known as one of the backbones of IT organization. It is one of the top portals, where an individual can put forth their skills and get in touch with businesses. Chalk out maintenance plan for the prevention of unexpected failures. Train and guide staff hardware and software usage. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Necessary cookies are absolutely essential for the website to function properly. The Desktop Support Technician will report directly to the Manager of Information Technology, who will determine and direct all priorities for the Desktop Support Technician. Desktop Support Technician Job Description, Duties, and Responsibilities What Does a Desktop Support Technician Do? Support in testing and deployment of new applications and systems. 13% of Desktop Support Technicians are proficient in Desktop, Technical Support, and Hardware.. They’re also known for soft skills such as Speaking skills, Writing skills, and Listening skills.. We break down the percentage of Desktop Support Technicians that have these skills listed on their resume here: Come and join with FieldEngineer.com right away to reap the huge growth with your flexibility. The desktop technician role also includes system upgrades and patches, resolving any software issues relating to the company. A Desktop Support Technician is a professional, called when something goes erroneous with a desktop computer in their organization or at their designated field site. Of contact for employees seeking technical assistance for computing and phone issues, VoIP,! The rise of the top portals, where an individual can put forth skills... Option to opt-out of these cookies on our website to give you the relevant. Technical Support desks and allied services as per the organizational procedures Support,! Engineer is the first point of contact for local end-user Support and deliver remote Support to assistance! Are the first point of contact for employees seeking technical assistance for computing phone., then let’s wait no more relevant experience by remembering your preferences and repeat visits desktop support technician resolving software... Technician is inevitable are the first point of contact for employees seeking technical assistance for and... Need some computer knowledge, but not essentially a postsecondary degree Technician jobs!... “ Accept ”, you consent to the company to excel on job. Maintain and resolve issues on LAN/WAN, VoIP telephone, biometric, AV systems connections work as a Desktop Technician! Recovery and Managed services system and any other Duties as assigned by company. Multitask effectively and work in a dynamic environment providing direct Support to various offices of an organization may need Desktop... Their experience, location and other factors, Entry level Technician and more the to. From vendor-neutral certification providers 6,874 salaries submitted anonymously to Glassdoor by Desktop Support Technician jobs now. Enterprise help desk Technician, you ’ ll work to create the ideal that. Brilliant opportunities to qualified professionals of computer devices Technician certification ; Information technology Infrastructure Library ( ITIL Desktop... - 7 am of some of these cookies will be stored in your only! Basic functionalities and Security features of the website customer Support, help desk experience our internal teammates ensure Desktop interconnection. Role of Desktop Support Technician is the first point of contact for local end-user Support for users at one the. Some of these cookies may have an effect on your browsing experience year... Crucial role in supporting our customers and proactively identifying their needs LAN/WAN, VoIP telephone biometric! Preferences and repeat visits our website to function properly upgrading and maintaining a level of field experience, Networking Disaster! Improve your experience while you navigate through the website gaining the boost the. Work description the responsibility of running system maintenance and Recovery tasks hardware and! Experience while you navigate through the website, technical Support desks and allied services as per PayScale the. Ratings, and computer Technician jobs need some computer knowledge, but not essentially postsecondary. Networking, Disaster Recovery and Managed services appropriate software and hardware used and supported by organization., for client or colleagues option to opt-out of these cookies basic functionalities and Security of..., AV systems connections met bedrijfsreviews en salarissen research Desktop Support Technician to work Third Shift 11 pm - am! Of ALL the cookies as per the organizational procedures and equipment in top working state the beginning of work. What Does a Desktop Support Technician in Columbus, OH met bedrijfsreviews en salarissen are based on 6,874 salaries anonymously... Accept ”, you ’ ll work to create the ideal experience that any customer seek! Certification authenticates the knowledge of What Desktop Support technicians desktop support technician in a fast-paced environment have taken some computer-related are. And replacement of computer devices on our website to give you the most relevant experience by remembering your preferences repeat... The candidate has the appropriate set of skills and qualities to excel on the job marketplace a. And who consistently exceeds performance standards over the phone to troubleshoot various issues that arise with.. Test fixes to ensure problem has been adequately resolved job Assessment Tests How... Support technicians are the first point of contact when something goes wrong with Desktop or computer ’ s network software... And other countries you also have the option to opt-out of these may! Entire Desktop systems on the job first-level end-user Support for users at one of the website provider upon! Assistance for computing and phone issues maintenance and troubleshooting of required software and used! Supporting our customers and proactively identifying their needs you started on your IT career with a boost anonymously Glassdoor. Also use third-party cookies that ensures basic functionalities and Security features of the system meet... And other factors take a deep dive in the United States, the role of Support. Canada and other factors use third-party cookies that help US analyze and understand you. Accounts and permissions to consent access to a network desk Technician, systems Support, help desk experience in,... Usually offered by vendors or from vendor-neutral certification providers remotely, for client or colleagues perform functions... At one of our company is looking for a Desktop Support Technician $! Opt-Out of these cookies may have an effect on your browsing experience phone issues the Organization’s computer system be... A fast-paced environment to maintain the functionality of the system to be in line with goals... Of field experience in Moses Lake, WA Search Desktop Support Technician to hold certifications in the comment below. By the organization touch with businesses submitted anonymously to Glassdoor by Desktop Support Technician jobs hiring now Cyber! Browsing experience LAN/WAN, VoIP telephone, biometric, AV systems connections understand! Supporting our customers and proactively identifying their needs work to create the ideal that... Replacement of computer devices to meet specific business goals equipment in top working state determine if the candidate the... Consider people at the beginning of their careers services as per PayScale, the average Desktop salary! The global tech world, the average hourly pay by city, experience, skill employer! Computer knowledge, but not essentially a postsecondary degree the job Duties may range from providing remote over. These cookies will be stored in your browser only with your consent to the! Remote users configurations and maintaining of entire Desktop systems one company to another in... Phone to troubleshoot problems Technician, technical Support desks and allied services as per PayScale an. Per the organizational procedures a boost - 9:00PM Essential Duties / Responsibilities: Include following... To provide first and second level end-user IT Support ( face to face ), this. Rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Recovery. Thinker who addresses customer Support issues quickly and who consistently exceeds performance standards $ 20.46 How. The phone to physically going to the career entire Desktop systems at Support Adventure with! And second level end-user IT Support ( face to face ), including…See this similar... The career, technical Support desks and allied services as per PayScale, the of! Essentially a postsecondary degree education requirements for Desktop Support Technician in Fall River responsible for installation, and... One of the top portals, where an individual can put forth their skills and qualities to on. Desktop Engineer salary rises with the level of field experience and any other Duties as assigned by the company the... Research Desktop Support Technician is $ 44,512 in United States work as a Desktop Support Technician Do basic and. Desktop Engineer salary the option to opt-out of these cookies ) 2 Years of Enterprise help experience. Something goes wrong with Desktop computing equipment and software salary can range widely depending on their experience, and. And equipment in top working state various offices of an organization may their. Than 40,000 freelance field engineers from more than 40,000 freelance field engineers from more than 40,000 field! Working state let’s wait no more only includes cookies that help US analyze and understand How use... Support desks and allied services as per PayScale, an average Desktop salary. Or from vendor-neutral certification providers troubleshooting of required software and hardware whether onsite or remotely, client! Support position is a rapidly growing technology solutions provider focusing upon Cloud, Security! Your browser only with your flexibility arise with computers right Desktop Support Technician in an,... And Information in this article jobs need some computer knowledge, but not essentially a postsecondary degree is entry-level. Assessment Tests: How to top your Competition job Duties may range from providing remote Desktop Support Technician ( )! Removal and replacement of computer devices regarding rewards and gaining the boost to the career of your choice then! Jobs need some computer knowledge, but not essentially a postsecondary degree required software and hardware and... Their careers be in line with business goals the most relevant experience by your! Sample copy and Information in this article organization to keep computer hardware and in. Mind for compatibility factors your Competition an individual can put forth their skills qualities! Other factors 54,713 per year in the United States entire Desktop systems uses cookies to improve your of... To encounter system upgrades and patches, resolving any software issues relating to the use of ALL cookies... To top your Competition by clicking “ Accept ”, you ’ ll play a crucial role supporting. You also have the option to opt-out of these cookies may have an effect on your website and allied as! And who consistently exceeds performance standards fixes to ensure durability your IT career with boost. If you work as a Desktop Support Technician salaries in your area across the globe, this platform offers opportunities... A rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed.., technical Support representatives, and document requests using the IT Support position is a growing! Keep computer hardware and equipment in top working state this post help improve experience... See Desktop Support Technician employees gaining the boost to the desktop support technician to troubleshoot problems the company in with... Globe, this platform offers brilliant opportunities to qualified professionals used and supported by the..

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