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Which countries do not allow credit card payments? After your welcome offer ends, the subscription will be renewed automatically, but you can always. I went to great lengths explaining to them that - this had never happened, The rebtel app on the phone says "cannot connect to Rebtel server". Recently they locked my account and when I try to log on it comes up with a "restricted number" message. Payment. For more details, please see our Terms and Conditions. I contacted their customer services and they said its locked because of a restricted IP. Get cheap International calls with Rebtel, sign up for your free account now and save money! I explained all I need to change my phone since I moved. Compared to traditional carriers, Rebtel can save you up to 95% on international calls. I have deleted the app and counted my losses. Useful. It will renew automatically after 30 days, or depending on what type of  subscription you have. This is the most frustration I had with any phone services. I m not gonna refer Rebtel to anyone in future. Let's take a look, so we can provide you an immediate solution. Try now, your first call is free. When I see my checking account and I shocked I thought to speak to Rebtel to query the same but Rebtel doesn't have Customer service. Read our. Web-based Calling is under development. I have sent couple of mails since after restriction but still I didn’t get any response from them. Welcome offers give you a certain period of unlimited calling for free (outlined below) depending on the subscription you buy. Welcome offers give you a certain period of unlimited calling for free (outlined below) depending on the subscription you buy. Better rates, better quality. My account restricted. With Rebtel, it’s easy to stay in control of your calling in our app or on the web. Please send an email to support@rebtel.com Thanks!-Mark Lowell When you buy one of the unlimited subscriptions, you can call mobiles or landline in a select country however much you want during the period of time specified in the subscription. I emailed customer support dthat I nee to unlock my account and provide with a new pin# - needs to send to my email address or call me. Super SHADY! I don't use the Rebtel app anymore, how can I avoid being charged? Moreover already talked with customer service representatives a number of time but no solution. We understand this can be very frustrating but please contact us right away if you encounter any issues in your account and wait for a response. Unlimited subscriptions are non-transferable, non-refundable, and for private use only. Then restricted my account after attempting to make a call. Reply. What is auto top-up? They could at least have sent an email informing me about the increase in price. We have now refunded the payment to you. Share. Reply from Rebtel. Reply. Furthermore, we want to apologize that your account was restricted. Useful. How do I delete my Rebtel account? How do I change the language on my account? Call any phone, any where! Constant bans and restrictions for no reason. Check back soon! We have set of security parameters which is put in place to protect every user's account form any possible risk. Price & Quality. My card connected to Rebtel has been compromised. A venture capital-funded start-up, Rebtel began in 2006 with the goal of 'taking the phony out of mobile telephony.' Share. VAT: VAT will be charged depending on the country (EU or Australia) from which you are using the service. And Rebtel's really easy to use, too. When you buy one of the unlimited subscriptions, you can call mobiles or landline in a select country however much you want during the period of time specified in the subscription. Check out what 6,993 people have written so far, and share your own experience. It will renew automatically after, 30 days, or depending on what type of  subscription you have. Do you agree with Rebtel’s 4-star rating? Hi Alamin, if your Rebtel account was restricted, that means you might have breached our security parameters; this is put in place to protect every user's account from any possible risk of fraud. We also reserve the right to block any number that is exhibiting unusual calling patterns as flagged by our system, such as excessive conferencing or call forwarding, excessive numbers of regular calls of short duration, calls to multiple numbers in a short period of time, and more. I have tried contacting their customer care via email and responded to everything they asked me. We will wait for your email. Your subscription begins on the day you buy it. You can, If you’re new to Rebtel, you can try one of our welcome offers for unlimited subscriptions! Unlike with traditional calling cards, we’ll never leave you guessing about exactly how many minutes are left on your account. Reason In appropriate deductions from bank account. I sent and email and have not been responed to up till now. My card connected to Rebtel has been compromised. False advertising and account restricted as soon as you pay. Rebtel went ahead to restrict my access to my account. They claim I made a call to a number, which I did not, as a reason to locking my number. They unlocked and locked it back within a day. If you want to call home a lot at the lowest price possible, Rebtel’s unlimited subscriptions are your best bet! My account shows restricted since days and am not able to logon to the service. I have used rebtel for years and now they decided to restrict my number. Fristly they falsley advertised that you can get 20min for $1 and then charged me $5 for 14min. I was billed a higher rate without prior notice and on contacting Rebtel I was told my bill was now higher due to ....(can't even remember the silly reason), now I've been restricted. Make cheap calls abroad to any mobile or landline. My account has been restricted for over a month now, with rebtel unable to unblock it as they require documentation that my banking system does not issue (pertains to a stolen credit card). Why is my payment being declined? Reply. We would like remind you that in cases of bank disputes, in order to protect the owner of the account, your Rebtel account remains inaccessible until the dispute is settled. | Read 2,481-2,500 Reviews out of 6,993 Share. Reply from Rebtel. What iOS and Android versions are Rebtel compatible with? We would like to extend to you our most sincere apologies regarding the recent issues with your account that got restricted. Account restricted for security reasons four times now with no explanation. We use cookies to improve your experience. How do I print / export my account activity? The service allows you to call any phone, anywhere. Your subscription begins on the day you buy it. Useful. Account restricted. If Rebtel hasn't succeeded at that goal, Rebtel has taken high prices and complexity out of international calling. Demands consent to record calls yet claims they never record calls. I have since asked them repeatedly to free up my account without any success. I have recharged a week before with a package.This is very bad and Customer service is not well maintained. Ok! If you’re new to Rebtel, you can try one of our welcome offers for unlimited subscriptions! Premium, special, service, and non-geographic numbers are excluded. Rebtel is starting a revolution. I m not happy with Rebtel anymore I m not happy with Rebtel anymore. When you cancel your Rebtel account you are unsubscribing our services, that's why you cannot access to your account anymore, and the information stored on it such as payments, calls and contacts will be lost. Welcome to Rebtel You will enjoy top quality calls as you won't need any internet connection. And I understand that it must be frustrating but these measures are taken to ensure you can use our services safely. I have not been able to use the $9 worth of minutes I already had in my account for almost two weeks. How do I change or add a credit card in Rebtel? Thanks!-Mark Lowell Yogesh Dubey 25 reviews. This means that we won't be able to transfer any information to another Rebtel account. Rebtel gives you a much better rate than traditional calling cards. Still, Rebtel charged me $30. After your welcome offer ends, the subscription will be renewed automatically, but you can always cancel the subscription at rebtel.com or in … Rebtel has replied to my Review by asking me to contact them so they can help me make my calls. I got an mail from Rebtel service that account has been restricted for security purpose and it will become active once after I reach support team. We would greatly appreciate the opportunity to discuss this further with you, please be kind to email us at support@rebtel.com. Kindly resolve the issue as it is from your end so that i can continue using my service. Now I have one Rebtel account and with it I can call Peru from The US and the US from Peru from multiple lines and it has truly improved our quality of life and communication in a way I thought would never happen. Since 2006, Rebtel has strived to deliver an excellent service and allowing it’s customers to make international calling easier by breaking down borders. Wanted an alternative to Viber because of spying and privacy invasions but Rebtel is not it. They keep saying your account has been restricted and you can't find them anywhere scumbags Refund my money Useful. Avoid. Request was sent over mail for unblocking the same but the response obtained after three days. How do I change or add a credit card in Rebtel? We would greatly appreciate the opportunity to discuss this further with you, please be kind to email us at support@rebtel.com. How do I change my Rebtel PIN at rebtel.com? You can cancel your subscription at any time at rebtel.com or in your Rebtel app. They clearly showed great detest stating that I should have notified them first before notifying my bank. Kindly send an email to our support channel support@rebtel.com so we can take a look at your Rebtel account. Welcome offers give you a certain period of unlimited calling for free (outlined below) depending on the subscription you buy. VAT will be charged depending on the country (EU or Australia) from which you are using the service. Rebtel stubbornly refuses to invoice me, or let me pay with my new credit card, and my account remains blocked and inaccessible. Advice and troubleshooting. And I understand that it must be frustrating but these measures are taken to ensure you can use our services safely. I emailed many many emails and no replies!!!! The response was not even related to my issue. Wanted an alternative to Viber because of spying and privacy invasions but Rebtel is not it. With Rebtel you can use any kind of phone, anywhere in the World. Which countries do not allow credit card payments? Avoid. When I see my checking account and I shocked I thought to speak to Rebtel to query the same but Rebtel doesn't have Customer service. Still, Rebtel charged me $30. How do I change the currency in my account? Thank you Rebtel… Share. Balance Check. If I had to delete all the apps from my phone and keep one, it would be Rebtel. 5 tips for getting the best Rebtel experience. Reply. After your welcome offer ends, the subscription will be renewed automatically, but you can always cancel the subscription at rebtel.com or in your Rebtel app. Hi there, Thanks for writing us a review! Where can I check my bonus minutes? You've already flagged this Reply from Rebtel. Why am I seeing different prices for the same product? Account restricted for security reasons four times now with no explanation. How do I check my balance? We would like to extend to you our most sincere apologies regarding the recent issues with your account that got restricted. Constant bans and restrictions for no reason. Demands consent to record calls yet claims they never record calls. 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