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… Got a dead or swollen battery in your Apple Watch? It’s exclusively available through AppleCare+. Apple has almost always replaced or serviced such devices and generally covers expanded batteries past the 1-year warranty date, regardless of a program such as this. Swollen Apple Watch Batteries. “Apple has determined that under certain conditions, some Apple Watch Series 2 (42mm) devices may not power on or they may experience an expanded battery.”. Follow along for how to handle an Apple device with a swollen battery. The new service program began yesterday, according to a leaked internal document…. Underneath was a bloated battery! What the Apple Watch 'swelling battery' problem is all about. Your repair options. 3.78 Volts (V). If the battery is visibly dented or deformed, it should be replaced. Battery … Warranty status does not matter for this issue. Your battery is designed to retain up to 80 per cent of its original capacity at 1,000 complete charge cycles. Place the watch on an elevated surface, at least 1/2" or 1 cm tall—a small box or the edge of a book will work great. Be sure to check out, Get a free trial of Skillshare Premium Membership, Apple begins 3-year repair program for Apple Watch Series 2 devices w/ expanded batteries, Apple implementing a similar 3-year repair program. Apple Stores and Authorized Service Providers are now servicing Apple Watch Series 2 models with swollen batteries or that won’t power on. The knife or glass may break, sending pieces flying. Tips, questions, typos to chance@9to5mac.com, 2021 MacBook Pro details: New design, MagSafe, more, Netflix testing AirPods spatial audio support, Apple to bring Music + Podcasts apps to Microsoft Store, You’re reading 9to5Mac — experts who break news about Apple and its surrounding ecosystem, day after day. Rotate the battery counterclockwise to expose its connector. Original for Apple Watch Series 1 Battery Replacement A1803 and (1st Generation) A1554, with Complete Repair Tool kit, Adhesive Strip(42mm) 4.0 out of 5 stars 204 $16.49 $ 16 . Do not attempt to remove the battery as it is still connected. Permalink. Express Replacement Service is a benefit of your AppleCare+ coverage. When the glass has lifted, gently rotate the knife down, opening the gap more by pushing the glass up. My wife's screen on her series 1 Apple Watch just popped off last night while we were eating dinner. More. shableigh226 - Subscribe to 9to5Mac on YouTube for more Apple news: FTC: We use income earning auto affiliate links. Use a plastic opening tool, prying against the bottom of the case to separate the battery cable connector from the watch's battery cable. Replace the battery in your Apple Watch. You can specify that it's an Apple Store. Choose a size and copy the code below to embed this guide as a small widget on your site / forum. Back to Menu Leave the pick in place to keep the adhesive from resealing the screen in place. I managed to replace a swollen battery ($33.25 on amazon) that popped the screen, but this is not for the faint of heart. Has your Apple Watch Series 2 suffered from an expanded battery? This should wedge the gap open and cause the glass to lift slightly up from the case. This morning I noticed a rattling sound from our Apple Watch and saw that it had become loose from the case! If in doubt, protect your free hand with a heavy glove, such as a leather shop glove or gardening glove. Place the curved section of the blade in the gap between the glass and case on the lower edge of the watch face, and press firmly straight down into the gap. Reply, I managed to replace a swollen battery ($33.25 on amazon) that popped the screen, but this is not for the faint of heart. What you really need to do is take it to an Apple Store if you can. Send in for repair. Avoid waiting for an appointment or traveling to a store. Be careful not to deform or puncture the battery. purnendra pratap singh - Apple this week initiated a new service program that grants free, out of warranty repairs to Apple Watch Series 2 owners whose device suffers from a swollen battery or refuses to turn on. If needed, apply a little high concentration isopropyl alcohol (90% or greater) around and under the battery to help weaken the adhesive. Reply. Insert the pick only far enough to get underneath the battery, not the system board. 03/06/2018. Even if it's out of warranty you should be able to get a replacement device for less than the full retail cost, although it won't be like a new device with a new warranty. Screen Replacement Program for Aluminum Models of Apple Watch Series 2 and Series 3 August 30, 2019. 49 Terms — Thus far, there haven’t been any reports of the Apple Watch Series 3 suffering from expanded battery issues, though it could still be too early to tell as such problems generally take sometime to manifest. If so a swollen battery is clearly a warranty concern. I'm going to try and talk to Apple about the replacement program but I have low expectations and will most likely order parts from iFixit. Prepare an iOpener (or grab a hair dryer or heat gun) and heat the face of the watch until it's slightly too hot to touch. Well this is disheartening. While holding the first pick in place, use a second to check that all of the adhesive is separated around the entire perimeter of the screen. Continue working the pick around the perimeter of the screen, rolling down along the left side to cut the last of the adhesive. History. Before starting repairs, take your watch off the charger and power it down. Battery swelling happens due to a little thing called outgassing, which occurs when a battery gets overcharged, damaged, or simply old.Under those circumstances, the chemical reaction that keeps your battery running breaks down and, just like the name suggests, outputs gas. Be careful when prying or you may damage these cables. iFixit screen and battery repair kits come with a replacement Force Touch sensor, so if you got one of those, don't fret. We'll include packaging to return your product. This will allow the screen to hang down vertically and give better access to the battery. If your Apple Watch is eligible, we can send you a replacement before you return your original product to us. Any suggestions? Only about 1/8" ( about 3 mm) is necessary, any deeper and you may damage cables. To have your affected watch repaired free of charge, visit the Contact Apple Support webpage, then select Apple Watch → Battery, Power and Charging → Bring in for Repair. Apple has acknowledged the possibility of swollen batteries in select Apple Watch models in the past, and offered free repairs up to three years after … Special emphasis needs to be placed on not twisting the digitizer connectors as they are quite fragile ($119.99 on ebay for a new digitizer). We … 15-inch MacBook Pro Battery Recall Program June 20, 2019 ... 13-inch MacBook Pro (non Touch Bar) Battery Replacement Program April 20, 2018. fourydog - Eligible devices are any 42mm Series 2 Apple Watch models in the Sport, Nike+, Hermès, and Edition lines. It’s somewhat unclear as to what is covered under the memo’s mention of an Apple Watch Series 2 not powering on. Screen Replacement Program for Aluminum Models of Apple Watch Series 2 and Series 3 August 30, 2019. A similar policy was enacted last year. The company will service eligible devices for up to three years after the original purchase. Check out 9to5Mac on YouTube for more Apple news: Apple Watch is Apple's wearable is designed to help you stay active, motivated, and connected. Reply. So, unrelenting, I called Apple support and explained the situation. 03/16/2017 Use this guide to replace it. Under this replacement program, Apple is replacing affected batteries at no cost. The first-generation Apple Watch (Series o) seemingly suffered from the same problem, with Apple implementing a similar 3-year repair program for affected users. As mentioned above, the most common signs of a swollen battery include your iPhone, iPad, or Apple Watch … If you can see the top layer of your Force Touch sensor among the display adhesive, it means the two layers of the sensor separated and you're going to need to replace or repair it. Users on forums such as Reddit and Apple’s support website have noted of instances where their Apple Watch battery seemingly expanded without reason. Be careful not to bump the screen or strain the cables while you work. Went to the Apple store and they opened the case and confirmed that the batteries are swollen (photo). On the larger (42 mm) models, it's possible to accidentally pry at the system board underneath the battery. You will need to schedule an appointment at your nearest Apple Store or authorized service providers. Apple Watch battery swelling has finally lead to a lawsuit Ewdison Then - Apr 2, 2019, 10:19pm CDT It seems that Apple continues to have battery headaches but this time it isn’t about iPhones. Apple Watch (42 mm, Original & Series 1) Replacement Battery . Note: If your battery is swollen, take appropriate precautions. Be careful not to apply too much pressure, as this might cause the knife to slip and cut you, or damage the watch. Apple Watch Owners. To remedy the problem, Apple says it is offering to service eligible devices for free. ... October 04, 2019. Pry slightly up on the right side of the screen, to free it from any remaining adhesive. The rep put me on hold, did some research and found the warranty applies for all models in series 0 and as long as they found that the battery was swollen upon it being sent in, I'd get a replacement. 02/20/2017 ... Well, one of the hardware issues with the original Apple Watch is a battery one, but you might not have heard about it. Remember not to push the pick in too far—it's easier to avoid this by rolling the pick, rather than dragging a tip along. Continue from Step 17 of the Force Touch Sensor guide to re-seal your watch and complete your repair. I have a Late 2013 Retina MacBook Pro that is now out of AppleCare warranty. The program does not, however, apply to any Series 1 or Series 3 models, nor does it apply to any 38mm models. 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