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Many travelers enjoy visiting Zona Arqueologica El Rey (4.7 miles) and Scorpion’s Temple (2.3 miles). Day and evening entertainment. Every staff member or server worked extremely hard to help us every step of the way. Futhermore, we were sent to a room which was not our chosen room type and the front desk person insisted that the room is the one we had chosen- it was not clearly since we have paid additional charges. I like that the resort is now doing first come first served at the restaurants instead of reservations or seating times. The rooms are decent, they can use a TLC but comfortable & clean. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. During our second day they were hanging up paintings which should have already been up, the elevators on our side (there were 3) 1 had the "finished" version while the other two were missing the mirrors and had what appeared to be glue stains on the walls, a bit tacky if you ask me. Buffet staff & food were phenomenal - highly recommended. Does Hotel Riu Palace Peninsula offer any business services? Blvd Kukulkan, Km 5.5 Lote 6-C Zona Hotelera, Cancun 77500 Mexico, All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms, We stayed In the Villas at your resort for a wedding. From AU$248 per night on Tripadvisor: Hotel Riu Palace Peninsula, Cancun. The location is ideal due to its proximity to Cancun Airport CUN (20 km) … ... Riu Palace Peninsula All Inclusive Reviews 4.0 out of 5.0. As long as. A few items to report; the liquor dispensers are no longer used in the rooms which is a bit of a hassle since there is no room service. The location is ideal due to its proximity to Cancun Airport CUN (21 km) … Which popular attractions are close to Hotel Riu Palace Peninsula? Own or manage this property? Are there any historical sites close to Hotel Riu Palace Peninsula? What are some restaurants close to Hotel Riu Palace Peninsula? -Great variety of food at buffet (though it wasn't labeled so it was a bit of a mystery) -Great coffee bar in lobby. O melhor preço garantido. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Hotel Riu Palace Peninsula, Cancun: See 7,022 traveller reviews, 11,759 photos, and cheap rates for Hotel Riu Palace Peninsula, ranked #53 of 241 hotels in Cancun and rated 4.5 of 5 at Tripadvisor. That was very lame but we just avoided him and used someone else. I deciphered that. Yes, free parking is available to guests. Incredible setting with picture perfect sand, palms trees, grassy area, rocky beaches too. Outside ramps are well-engineered, gentle slopes, and there are several large dedicated handicap restrooms in public areas. When I arrived at the hotel i was pleasantly surprised, it was much larger than i had imagined. I at the front desk they would begin to laugh & whisper when they aw my approach as if they knew why I was coming - then there was the Hotel Security harassments. Perched atop the narrow islet that constitutes the Hotel Zone, Hotel Riu Palace Peninsula sits a bit farther from the airport than some of Cancun's other all-inclusive resorts. Daniela Argumedo in Customer Service promptly and courteously answered my emails concerning our need for a handicap room. Hotel Riu Palace Peninsula, Cancun: See 6,999 traveller reviews, 11,732 candid photos, and great deals for Hotel Riu Palace Peninsula, ranked #52 of 241 hotels in Cancun … There are more places to choose from in the Cancun area. Ed G27 27,256 views. Potential performers would tell them what song they wanted to sing and the staff would check to see if it was available in the system. The balcony offered a partial view; straight ahead is the resort next door, then we could see the lagoon to one side and the ocean to the other. Customer service - overall staff was very attentive, only displeasure experience was upon entering our room one day after returning from the pool. It is a good value resort with excellent service and you'll enjoy it. -Every room has an amazing ocean view from what I could tell. The hotel follows basic Covid protocols: masks on all staff, guests must wear masks at the front desk and when entering restaurants or when ordering drinks at bars. And they said that the vendors who walk the beach were not aggressive or rude. Please see our partners for more details. -Nice/clean/big rooms. It is located on the top of the "7" of Cancun's hotel zone, facing north instead of east where most of the hotels are. Book Hotel Riu Palace Peninsula, Cancun on Tripadvisor: See 7,030 traveller reviews, 11,764 candid photos, and great deals for Hotel Riu Palace Peninsula, ranked #56 of 243 hotels in Cancun and rated 4.5 of 5 at Tripadvisor. One night there was a horrendous Bruno Mars cover guy and one night it was a beautiful Latin singing/dancing performance. We had a great time at a beautiful resort with the typically excellent RIU service. Too bad it faces north instead of east. Read more than 3088 Expedia Verified Reviews for Riu Palace Peninsula All Inclusive in Cancun. For specific inquiries, we recommend calling ahead to confirm. When it comes to alcohol, don't expect anything high end. When we stepped into our room, the view was great and the decor was nice. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. The buffet restaurants provide plenty of space between tables, so those seeking greater social distance can find it. Riu Palace Peninsula Cancun Resort Review / May 2019 - Duration: 21:43. Adult-only villa suites have no elevators, and 2 of the 5 buildings have no ocean view. Front Dest do not even care for it. Now $294 (Was $̶3̶6̶4̶) on Tripadvisor: Hotel Riu Palace Las Americas, Cancun. We assumed it was OK since we had witnessed another gentleman eating a hotdog right in the same area she was in & was not bothered or asked to leave. Conveniently located restaurants include The White Box, Restaurante Careyes, and Restaurante Benazuza. They have a big stage area where they do a show every night, and the talent varies widely. Restaurants were OK. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Prices are calculated as of 16/11/2020 based on … The bell boy immediately helped us with our bags, and we approached by a waitress who offered us cold drinks which was nice. The Hotel Riu Palace Peninsula (All Inclusive 24h) it is located at the heart of one of the most touristic destinations in Mexico, Cancun, the property is situated on a dazzling stretch of white sand beach and framed by tropical vegetation and crystal clear turquoise water.. The food is. The Riu Palace Peninsula is very wheelchair friendly. We certainly understood when the guests seated so close to us asked for another table! Handicap-friendly, Beautiful Cancun Resort, My husband and I were at RPP Jan. 2-8, 2021. Great detail was placed on each room.. entry way..down to the light fixtures and door knobs 2. Housekeeping staff extremely friendly as well as mini fridge restock staff. My key card would deactivate every time I left my room making me go to the front desk at least 2x a day to reactive it and no it was not near any cell phone or magnet or credit card. My husband made good use of the fitness center. Great resort but managers & front desk not so great :-(, I would like to preface this review by stating the positive first. I would definitely recommend Cancun but I would think twice about this resort. The location is ideal due to its proximity to Cancun Airport CUN (21 km) and Cancun (5 km) and invites you to explore the area. The water from the lagoon mixes with the ocean water, so while the water is beautiful (when the sun is shining), it's not the breathtaking "Cancun Blue" that you see from the east-facing hotels. manicured grounds daily washing down all the communal areas. Bartenders are super generous & have no issues making you any drink your heart desires & not skimpy either. But, the extra driving time is rewarded; Riu Palace Peninsula has a rare beachfront location, and there are few other hotels in Cancun that can claim ownership of both soft sands and rocky shores. We go to AIs not expecting much for the price point we are willing to pay, and at every meal we were very pleased. The jacuzzi tub looked like it had not been cleaned for a while. at this point I knew they were not trying to resolve the situation so I returned to my room. See 7,032 traveller reviews, 11,784 photos, and cheap rates for Hotel Riu Palace Peninsula, ranked #56 of 243 hotels in Cancun and rated 4.5 of 5 at Tripadvisor. Ken liked the firmer King bed, I would prefer a little softer however I. had read reviews prior that you can request a topper although I didn’t. Is Hotel Riu Palace Peninsula accessible? The food was very good a couple unique favorites were the pineapple fritters and plantains. The pool area was kept immaculate with wonderful bar service. We were delighted by the responsiveness to requests for maintenance and for when our bottled waters were not replenished. Looked just like the photo on the sight actually bigger than I thought it would be. Only other "negative" of the trip was that our shower head was very moldy. area. The location is ideal due to its proximity to Cancun Airport CUN (21 km) … Friends that stayed in the high rise had some incredible panoramic views we had had a great view but it was on the ground floor so you couldn’t see as far. The location is ideal due to its proximity to Cancun Airport CUN (21 km) … RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Tripadvisor Plus Subscription Terms & Conditions, Adults Only and Adult Friendly Resorts Cancun, Hotels near Sunset Admiral Yacht Club & Marina, Hotels near Universidad Interamericana Para El Desarrollo Sede Tizimin, Hotels near Instituto Tecnologico de Tizimin. The wellness spa has a massage room, beauty salon, gym, Jacuzzi, and sauna. Staffers are, Tripadvisor Plus Subscription Terms & Conditions, Adults Only and Adult Friendly Resorts in Cancun, Hotels near Sunset Admiral Yacht Club & Marina, Hotels near Universidad Interamericana Para El Desarrollo Sede Tizimin, Hotels near Instituto Tecnologico de Tizimin. Most of the electrical outlets in the room were very worn and our plugs kept falling out. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. This is the version of our website addressed to speakers of English in Canada. We stayed here in May 2019 and loved it. Taxes and fees that are shown are estimates only. Our only real issue was the room maintenance; our first room was a bit of a disaster, is was not the requested room location and the shower didn't work correctly. As with any hotel people encounter problems so i think everyone else should stop bashing on the staff, you could tell they tried very hard to do their best. Now £140 on Tripadvisor: Hotel Riu Palace Peninsula, Cancun. Nearby attractions include Coco Bongo Cancun (1.7 miles), HRoof (3.4 miles), and Parque Maya Tours (4.7 miles). in Cancun Overall, we made the best of it & rung in the New Year with laughs & cocktails by the beach. His experience: the two ellipticals were noisy and there was extra friction. I did just that & asked to speak with night manager who was equally as rude if not worse & refused to explain the hotel policies about eating in the lobby and as the conversation escalated she threatened to call the police & have me arrested. The hotel facilities are beautiful, and the pool area and beach are fantastic. Pool, drinks and beach were great fun. Does Hotel Riu Palace Peninsula have any great views? However, DO NOT come to the front desk with a complaint. The location is ideal due to its proximity to Cancun Airport CUN (21 km) and Cancun (5 km) and invites you to explore the area. Just don't expect it to blow you away. Signs at the elevators limit capacity to 3 passengers, which isn’t always followed. Ambience - Lots of purples, grays, reds, etc.. very modern contemporary. When this was bought to my attention I first called the front desk from my room & asked why this had happened & was told by a male at the front desk that he did not have to explain the reasons why & that if I had a problem with that that I can make my way to the front desk. O Hotel Riu Palace Peninsula é o seu hotel em Cancun tudo incluído 5 estrelas. Hotel room door was wide open with 4 staff members in our room. The 30-minute drive from Cancun Airport to Riu Palace Peninsula may feel a little longer thanks to Boulevard Kukulkan traffic. The remainder of my stay was damper & I felt targeted. Riu Palace Peninsula 4.61 based on 103 reviews #1 of 63 hotels The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews. Yes, guests have access to a pool, a fitness center, and fitness classes during their stay. It is definitely on the top of my list when I go back to Cancun. more. What are some of the property amenities at Hotel Riu Palace Peninsula? For lovers of gastronomy, we offer live cooking stationsa at our main restaurant, Japanese, Italian, Mexican, Krystal restaurants and Steakhouse, as well as 6 bars. Please see our partners for more details. The location is ideal due to its proximity to Cancun Airport CUN (21 km) … Not bad, not great, but a decent way to spend some time. -Variety of activities during the day (volleyball, water aerobics, games, trivia, etc) - Live, We just came back from 5 days at this resort; this was our first time staying at a Riu Hotel, we knew it would be a gamble staying in a brand new resort but figured since it was a Riu, a supposedly well reputable chain that we would not be disappointed. The cleanliness & covid-19 requirement are exceptional. There is a fridge with beer, water and soda which is replenished daily. We've been to all others except the Riu Caribe next door, which is under renovation now. They were fixing the toilet due to a leak below. Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities. It's hard to not have fun in Cancun. For lovers of gastronomy, we offer live cooking stationsa at our main restaurant, Japanese, Italian, Mexican, Krystal restaurants and Steakhouse, as well as 6 bars. We were able to get an accessible room where the large bathroom had a roll-in shower and the toilet had handrails on either side. There are so many people who cut in lines. There are 7 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. The evening entertainment was typical for resorts. If you want a quieter room as to be away from the outside A/C unit it was quite loud at night. One final note: I chose this hotel because of the choices on Apple Vacations website, it had good reviews for handicap accessibility. I even tested it by leaving one in my room & coming back to test it to only find it was deactivated without ever leaving the room.. The star of the resort is the service. We really loved the diversity of food options offered, they had Italian, Japanese, Steakhouse, Mexican, and other restaurants as well. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. 1. Day and evening entertainment. View deals for Riu Palace Peninsula All Inclusive, including fully refundable rates with free cancellation. The hotel has 562 cozily furnished rooms with free Wi-Fi and offers many amenities. Didn't even have to get out of the pool for a refill. They did a fantastic job. In my particular case, I had a run in with the hotel night manager because she had security approach my 13 yr old niece & escort her out of the lobby area because she was eating a slice of pizza. The 24-hour All Inclusive Hotel Riu Palace Peninsula (Adults Only area - Exclusive services for ADULTS ONLY DELUXE VILLAS guests) is open all year round and is situated right on the sandy beach of Caribbean Sea, next to the Hotel Riu Caribe. Walking into the lobby was breath taking its architechural design and decor was beautiful. Guests at Hotel Riu Palace Peninsula can also enjoy special rates at Puerto Cancun for golf, and this also includes green fee, shared golf carts, practice balls, and two bottles of water. Frankly, it's just not the same. -Plenty of places to sit at pool and beach. The staff was very conscious about the Covid protocol. There are more places to choose from in the Cancun area. The hotel has 562 cozily furnished rooms with free Wi-Fi and offers many amenities. Tortuga Beach is minutes away. Lovely walkable areas off sight and felt perfectly safe. 5 outdoor pools, 1 baby pool, RiuLand Kind's Club. The wait at the front desk wasnt too long, it took about 10 minutes, Myself and my partner checked in the day after opening of the resort. the best of any all-inclusive we have been to in several different countries. One thing that was clear from the start was that the service here was excellent. Book Hotel Riu Palace Peninsula, Cancun on Tripadvisor: See 6,986 traveler reviews, 11,706 candid photos, and great deals for Hotel Riu Palace Peninsula, ranked #52 of 235 hotels in Cancun and rated 4.5 of 5 at Tripadvisor. As others had mentioned you could smell the fresh paint but it was nothing bothersome i would consider it just the smell of a new building. Book Hotel Riu Palace Peninsula, Cancun on Tripadvisor: See 7,031 traveller reviews, 11,764 candid photos, and great deals for Hotel Riu Palace Peninsula, ranked #56 of 243 hotels in Cancun and rated 4.5 of 5 at Tripadvisor. See more questions & answers about this hotel from the Tripadvisor community. Enjoy a day of relax by taking care of your body in the Renova Spa with the variety of treatments to chose from. The location is ideal due to its proximity to Cancun Airport CUN (21 km) … 21:43. -Mini bar in room was great (drinks only), though mixers were challenging. Here are some of our first impressions; Pro's -Great Pools and beach. My girlfriend and I spent 5 days at the Palace Peninsula and enjoyed our time. Resort was fabulous! Unfortunately, some people create their own entertainment by throwing food on the ground to attract flocks of seagulls. This was a downgrade from the room we had booked on Apple Vacations (junior suite ocean view), but it was helpful to have the handicap accessibility. I decided to do a quick review of the Riu Palace Peninsula Cancun. The staff was cleaning constantly and there are many dispensers set up for hand sanitizing. -Everything was kept very clean. Welcome to {{displayDomain}}, a US site operated by Expedia, Inc., a Washington corporation. Hotel Riu Palace Peninsula: 6 night in January 2021 - See 7,032 traveler reviews, 10,705 candid photos, and great deals for Hotel Riu Palace Peninsula at Tripadvisor. -Great pool service for drinks. No one spoke English. The food was hit or miss, we had a few fantastic meals and some average ones. The house keeping staff was wonder and made towel origami for us. The 24-hour All Inclusive Hotel Riu Palace Peninsula (Adults Only area - Exclusive services for ADULTS ONLY DELUXE VILLAS guests) is open all year round and is situated right on the sandy beach of Caribbean Sea, next to the Hotel Riu Caribe. This is the version of our website addressed to speakers of English in the United States. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Hotel Riu Palace Peninsula, Cancun: See 7,033 traveller reviews, 11,784 candid photos, and great deals for Hotel Riu Palace Peninsula, ranked #56 of 243 hotels in Cancun … They are fairly small in size so because of the capacity there is always about a 4-45 min. 5 outdoor pools, 1 baby pool, RiuLand Kind's Club. There was no encouragement to wipe down the equipment before and after using it. The staff were friendly and attentive, and they work hard. Overall, we really enjoyed our time at Riu Palace Peninsula. I am not able to walk in sand so I couldn’t enjoy the beautiful beach up close, but other people were very pleased with the bar waiters. We have stayed at this property several times so nothing surprising; the resort is clean the rooms comfortable and service is usually spot on. Are there opportunities to exercise at Hotel Riu Palace Peninsula? Prices are the average nightly price provided by our partners and may not include all taxes and fees. As at other RIUs, the cleaning and grounds maintenance is nonstop and top-notch. Blvd Kukulkan, Km 5.5 Lote 6-C Zona Hotelera, Cancun 77500 Mexico, All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms, I absolutely loved loved this all inclusive resort. See 7,031 traveller reviews, 11,783 photos, and cheap rates for Hotel Riu Palace Peninsula, ranked #56 of 243 hotels in Cancun and rated 4.5 of 5 at Tripadvisor. Management did change our room after one night so most of the problems solved but a pain to have to pack up and move. I was followed day & night by them everywhere I went within the hotel they were there and it was very noticeable - even my party began to feel uncomfortable & embarrassed. Relax in our spa, or get in shape at the gym. The location is ideal due to its proximity to Cancun Airport CUN (21 km) … I felt it was a great value for an all inclusive. If anyone is sitting nearby, it could be terrifying—or at the least, disturbing. Karaoke was offered twice during the week, with songs in both Spanish and English. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. From AU$247 per night on Tripadvisor: Hotel Riu Palace Peninsula, Cancun. Yes, guests often enjoy the harbor view available here. I was fortunate to stay the first week of its opening 05/04-05/07/12. We were quite pleased with our experience. 3. RIU Palace Las Americanas Resort Cancun Complete tour Dec 2017 - … your not complaining you will not be threatened with having the Mexican police being called on you & then having the rest of your stay harassed by hotel security constantly following you around making you feel like uncomfortable. The, I have to give them a round of applause i didnt think they would pull off the grand opening the way they did. That might not make any difference to a lot of people, but listening to my heart, once we were there, I realized it made a difference to me. all-inclusive. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. I don’t know what the capacity limit was due to Covid but I didn’t feel it was overly crowded and most of the time could get seats by the pool. Book Hotel Riu Palace Peninsula, Cancun on Tripadvisor: See 7,026 traveller reviews, 11,761 candid photos, and great deals for Hotel Riu Palace Peninsula, ranked #56 of 241 hotels in Cancun and rated 4.5 of 5 at Tripadvisor. See 2,858 traveler reviews, 4,087 candid photos, and great deals for Hotel Riu Palace Las Americas, ranked #41 of 243 hotels in Cancun and rated 4.5 of 5 at Tripadvisor. Blvd Kukulkan, Km 5.5 Lote 6-C, Cancun, QROO, 77500 1-866-599-6674. What food & drink options are available at Hotel Riu Palace Peninsula? Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay. Once we arrived, it appears she made it her personal goal to treat us like VIPs and was wildly successful! Not all the restaurants are open every night so if you have a favorite make sure it will be open when you want to go. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. She said I did not want to the second person she had arrested that night ( there was another family there who had a similar complaint & she had their father arrested - they had no information other than in order to get him out they needed to pay $300 usd.) The wine is meh and there are no high end liquor options. The night we went to the Mexican restaurant (Tamales), we were surprised to find only 6 inches separating us from the next table. They do have some good cocktails that we really enjoyed. FOOD: When we went to eat, Worst Front Desk ever, but the Best Riu in Cancun, Seriously Worst Part: Front Desk- there is no manamgement here. The jacuzzi tub looked like it had good reviews for riu palace peninsula cancun reviews Palace Peninsula and enjoyed our at... 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